FAQs - Auxiliary Carbonless Products
Check out the Frequently
Asked Questions to take advantage of out expert troubleshooting, get
the latest updates, and learn about tips for using your Imation products.
If you have questions,
we're here to help. Contact Nekoosa's CARE Team for customer support
at Specialty Papers
What
causes poor fan-out?
Many factors cause
poor fan-out:
- Nekoosa adhesive
not used
- Paper not properly
jogged
- Contaminated
brush
- Incorrect Coated
Back (CB) or Coated Front (CF) sheet
- Sheets printed
on the wrong side
- Second coating
of adhesive used
- Evaporation of
adhesive
- Dull guillotine
knife
Where
can I get Nekoosa Mag Pad Magnetic cutting pads?
Contact your local
carbonless paper merchant and ask for Nekoosa Mag Pad™ Magnetic
Cutter Clamp Pad. Each package contains two 3"x15" pads. One
carton contains ten packages and weighs eight pounds. Request the pads
by ordering stock number (98-0439-2077-0) or Nekoosa Catalog #18575.
These cutting pads are used for guillotine clamp cushioning.
How
do I clean my brush after using the padding adhesive for carbonless
paper?
Clean your padding
brush with cool (room temperature or slightly less) tap water. Do not
allow the adhesive to dry and harden in the brush. You will not be able
to remove dried adhesive with water.
What
causes weak adhesion within the formset?
Many factors cause
weak adhesion within the formset:
- Nekoosa adhesive
not used
- Not enough adhesive
penetration into the stack
- Incorrect Coated
Back (CB) or Coated Front (CF) sheet
- Weight not distributed
evenly
- Padded edge contaminated
with oil
- Adhesive not
dry
What
is the proper feeding order for Imation carbonless paper?
On the end of each
ream of Imation carbonless paper, there is a label that has an arrow
printed on it. The loading instructions for your xerographic machine
or laser printer will tell you to load Arrow Up or Arrow Down for proper
feeding. The arrow points toward the seam side of the ream.
Why
is the fuser discolored after running carbonless paper? Should I try
to clean the fuser roll?
Serious personal
injury could result from trying to clean the fuser roll. Some discoloration
of the fuser is normal after running carbonless paper. If you need someone
to clean the fuser roll, contact the manufacturer, a service center
or maintenance repair company that specializes in xerographic copiers
and laser printers.
How
can I make a reverse-collation ream into a straight-collation ream?
Two-part reams can
be made into straight collation by:
- Opening the ream
with the seam side up (Arrow Up).
- Taking the top
sheet (normally yellow) off the top of the ream and placing it on
the bottom of the ream without turning the sheet over. Rearranging
the yellow top sheet will leave a white sheet on top of the ream to
make a straight-collated two-part ream.
How
do I set up my xerographic machine or laser printer to run a carbonless
paper job?
- Gently
Fan Carbonless Paper
Sheets won't stick together when loading or being fed into the machine.
- Determine
Quantity
Multiply the number of completed formsets, you need by the number
of sheets in the form you plan to run. Example: If 1000 formsets are
needed at the end of the job, and you are running 3-part reverse (three
sheets in the form) carbonless paper, you will need 3000 sheets of
paper.
- Program
Refer to your copy machine's user's manual to program the number of
copies needed. Programming correctly is critical, especially when
running a duplexed job.
How
should I store carbonless paper?
- Store carbonless
paper at temperatures between 65 and 75 degrees F, and a relative
humidity of 35 to 55 percent.
- Close and seal
all unused paper in the original ream wrappers. The wrappers contain
special moisture barriers.
- Do not leave
carbonless paper in the paper trays overnight. Temperature and humidity
conditions often change throughout the night; and paper that is left
out might absorb excess moisture which will reduce its functionality.
- Store imaged
sheets under normal office conditions.
- Avoid excessive
exposure to hand lotions and ultra-violet light; both can reduce image
permanency.
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